However, after we were actually being helped, we had a guy who was unable to transfer the data but kept punching the same buttons on the screen even though it didn't work - must have been at least 15 times! If it doesn't work the first 2-3 times, get some help!! After fiddling with it for 40 min and asking other employees for help - he just gave our new phone back to us and suggested that we go to Verizon Wireless stores for help!!
Terrible service! Wish I could give ZERO stars. We had bought a new phone and wanted the data transferred from our old phone. Waited 20 min which was understandable since there were 3 Best Buy employees and 7-8 customers waiting.
I went to bestbuy Saturday 08/05/16 because my phone didn't work. I bought the warranty from them when I purchased the phone. Let me tell you it was a breeze to work with the team they have. They were very helpful and most importantly respectful. Keep up the good work. Also the assistant manager was great. He has his hands full but still took the time to help me. Cheers!!
Why go to Best Buy in the first place if we need to subsequently go to a Verizon Wireless store?
Alot of associates in electronics department and took awhile to get help. But once I got help they were very informative and made buying process smooth and quick. Definitely come back again.
The high level of customer service in this store is phenomenal. What a team of highly trained and dedicated professionals. I recently purchased 2 sound bars and a large screen tv from the store. The sales associate (Jackie) was extremely knowledgeable, courteous, patient and went above and beyond to make this purchase as easy and pain free as possible. She really calmed my fears about purchasing electronics. The entire team worked well together to help with my purchase and make my shopping experience a pleasant one. I often dread going into electronic stores, but Jackie and her team were so good, I did not want to leave the store! This is now my go to place for all of my electronic needs. I will definitely be back to purchase some additional items soon. I highly recommend this store to my friends, family and anyone looking for a total VIP experience.
you get awesome deals here. good place to buy electronics.
Best Buy is a US Electronics Store based in Iselin, Virginia. Best Buy is located at 675 US Highway 1 S, Iselin, NJ 08830, USA.
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